Terms and Conditions
Terms & Conditions & Disclaimer
Welcome to AllThingsJoyfulSG. By booking our services, you agree to the following terms and conditions:
1. General
All bookings are subject to availability and confirmation. Prices quoted are based on the agreed event duration and requirements. Any additional hours or services requested on-site will be subject to extra charges. AllThingsJoyfulSG reserves the right to amend these terms at any time.
2. Bookings & Payment
A deposit is required to secure your booking. The balance must be settled before or on the event day. Payments can be made via PayNow, bank transfer, or other agreed methods. Failure to make payment may result in cancellation of your booking.
3. Cancellations & Postponements
Cancellation more than 14 days before the event: Deposit is refundable or transferable (subject to availability). Cancellation within 14 days: Deposit is non-refundable. In the event of bad weather (for outdoor setups), clients may choose to:
Proceed with the event (subject to safety assessment), or Reschedule to another available date (deposit will be carried forward).
4. Bouncy Castles & Equipment
Supervision: The client is responsible for ensuring children are supervised at all times when using the bouncy castle and other play equipment. Safety: Strictly no food, drinks, sharp objects, footwear, or overcrowding inside the castle. Setup: AllThingsJoyfulSG will provide setup and dismantling of equipment. The client must ensure the ground/flooring is safe and accessible for setup. Liability: AllThingsJoyfulSG will not be held liable for any injury, loss, or damage resulting from misuse, negligence, or failure to follow safety instructions.
5. Live Stations & Entertainers
Our live stations (popcorn, cotton candy, etc.) require access to electricity and suitable space. The client is responsible for ensuring the venue permits such equipment. For entertainers (magician, balloonist, etc.), performance duration and requirements must be agreed upon in advance.
6. Liability & Disclaimer
AllThingsJoyfulSG takes every precaution to ensure safe and smooth operation of our services. However, participation in activities is at the client’s and guests’ own risk. We are not liable for:
Accidents or injuries caused by misuse or lack of supervision.
Damages to venue property caused by client’s guests or negligence.
Event disruptions beyond our control (e.g., weather, venue restrictions, power failures).
7. Client Responsibility
The client must provide accurate event details (venue, timing, requirements). Any last-minute changes may affect the quality of service. The client is responsible for obtaining necessary permits, approvals, or insurance required by the venue.
8. Indemnity
By booking our services, the client agrees to indemnify and hold AllThingsJoyfulSG harmless against any claims, damages, or liabilities arising from the event.
9. Photography & Media
AllThingsJoyfulSG may take photos or videos of our setup/services for marketing purposes. If you do not wish for your event to be featured, please inform us in writing before the event.
10. Governing Law
These terms are governed by the laws of Singapore.